SERVICE
& REPAIRS

REFURBISHED

ACCESSORIES

Accademia by Gaggia

PARTS

Gran Baristo by Saeco

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Exceeding expectations since 1997, Espresso Resource NW can repair and service your espresso machine.

Espresso Resource NW is your expert espresso machine repair facility. We are a factory-authorized service center for Saeco, Gaggia, DeLonghi, Rancilio, and Pasquini, and we also service Jura models and most high-end semi-automatic machines. Our service department is well equipped to offer you the shortest possible turn-around time for your espresso machine repairs. We understand what it means to be without espresso in your home. We get it.; No worries, we’ll have your machine fixed and shipped in no time.

Doesn’t matter where you bought your machine, where you live or how long you’ve had it, our professional and courteous staff will exceed your expectations every time.

  • Personal Touch

    Fill out the convenient form on our Service & Repairs page and our expert tech will give you the closest possible estimate. Or text Joe directly at 360-567-0547 to get espresso machine support. No automated system to spend all day going through. You will get a HUMAN on the other end. That is, unless I have my hands full with a repair. But rest assured, I’m great about getting back to you in a timely fashion, at least within 1 business day. Or stop by in person during business hours, I love visitors!

  • Expert Staff

    Joe has been an equipment technician for over 17 years, repairing everything from robotics, military guidance systems, electrochemistry instruments, plasma etch systems, and now espresso machines. He also works on cars and computers in his spare time. He brings an engineering mindset to every task, and obsessively tries to come up with ways to keep your espresso machine running longer.

  • Specialized Skill

    Espresso Resource NW does not repair shavers, vacuums, or toasters. We repair Espresso Machines. And we do it very well. We’re an authorized Service Center specializing in fully-automatic and semi-automatic home espresso machines for Jura, Saeco, Gaggia, Solis, Delonghi Super Automatic and Rancilio, and others (please see our FAQs for the complete list). We could choose other brands to repair but we’re good at what we do and have chosen to specialize in these brands alone to service, sell and repair.

Excellent Customer Service

You can expect great service when you send your machine to Espresso Resource NW. Your machine will be repaired to the highest standard, for a fair price, with clear communication every step of the way.

Easy Shipping

We offer free shipping within the contiguous United States on all parts and used/refurbished machine orders over $99, and discounted shipping for Alaska and Hawaii.
Parts and accessories are charged a simple $14.95 flat rate (within the lower 48 states) for orders under $99.

Discounted UPS shipping is available for sending in and receiving back your machine for repair, please send us the box measurements and your return address by email to receive a prepaid shipping label.

Machine Packing Guidance

We provide easy how-to-ship instructions on our Repairs and Service page, including a video on how to prep your machine before boxing it up, as well as discounted shipping rates for sending in your machine. Your espresso machine out of service is hassle enough, we want your repair to be the easy part.

Expert Support

We’ve been exceeding our clients’ expectations servicing, repairing and selling espresso machines since 1997. That means you can trust you’ll receive quality repair and customer service at Espresso Resource NW.