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Espresso Resource NW, Inc.
Espresso Resource NW, Inc.
52 Google reviews
Myron Reyes
Myron Reyes
February 10, 2022.
Verified
Joe got my Gaggia Brera back up and running after getting all the red lights on. So happy to have found Joe and his repair shop. Accurate timeframes and great updates to let me know when it would be fixed. If you have a machine that needs repair, I highly recommend Joe!
Jacques Diano
Jacques Diano
January 22, 2022.
Verified
My old Starbucks is Venzia decided to hemorrhage water out the top one morning. After a quick google search expecting to have to take it to Portland I was pleasantly surprised to find Espresso Resource local. After reading up about Joe on his page I decided to give him a call. So glad I did. Super nice guy. His shop is in an independent business complex. Google maps found him easy. Siri goofed. Either way I am very glad to have met him and he will have my business from now on
Lee Stycket
Lee Stycket
January 13, 2022.
Verified
Dealing with Darin at Espresso NW is always a pleasure as they “know things”! And never fail to solve my issues
Robert Siebenthaler
Robert Siebenthaler
January 8, 2022.
Verified
Michael Ballard
Michael Ballard
November 13, 2021.
Verified
After basically being turned down by a few Portland area repair shops, even politely being told no from the manufacturers rep in Portland(they never sold my model was the excuse). I heard of espresso resource. As soon as I walked in I could see they were busy, so don’t get in a hurry. I met the owner and explained my problem and even though I own a 2002 Bezerra (not very common machine) he accepted it. Joe diagnosed and repaired my machine and was fair on his bill. I could write more on how great an experience it was to find someone that works on home espresso machines But I will say if you need service on your machine I recommend calling espresso resource NW. Mike B.
Mark Black
Mark Black
November 3, 2021.
Verified
Best service around!
Keith Gagnier
Keith Gagnier
November 2, 2021.
Verified
I simply needed a low-cost part for my Gaggia. It was not in stock, but Joe got it for me in a few days and called to confirm that it came in. He was very helpful with questions I had about my machine and why the part might have failed. I could not ask for more. Very personalized service and exceptional knowledge of espresso machines. I wish that I knew about his company when looking for a refurbished machine.
E Parnon
E Parnon
October 19, 2021.
Verified
We have taken our Spidem Trevi to Espresso Resources several times over the past 15 years and are always pleased when we get it back. Problem fixed and good for thousands of cups more! Thank you Joe.
Nancy Morrell
Nancy Morrell
July 17, 2021.
Verified
What an amazing find! When our Xelsis Espresso Machine failed we contacted Phillips Saeco who suggested we contact Espresso Resource NW as our machine was long out of warranty coverage. We contacted Joe and eventually shipped the machine to him. Joe is a meticulous craftsman and not only did he completely repair our machine when promised - his price was extremely reasonable. Joe is a fine craftsman and we would certainly recommend him without reservations to anyone who needs repairs of an espresso machine. Bravo! Michael & Nancy Morrell
Kyle Smith
Kyle Smith
June 26, 2021.
Verified
Recommended. Straightforward, professional and fast.

Exceeding expectations since 1997, Espresso Resource NW can repair and service your espresso machine.

Espresso Resource NW is your expert espresso machine repair facility. We are a factory-authorized service center for Saeco, Gaggia, DeLonghi, Rancilio, and Pasquini, and we also service Jura models and most high-end semi-automatic machines. Our service department is well equipped to offer you the shortest possible turn-around time for your espresso machine repairs. We understand what it means to be without espresso in your home. We get it.; No worries, we’ll have your machine fixed and shipped in no time.

Doesn’t matter where you bought your machine, where you live or how long you’ve had it, our professional and courteous staff will exceed your expectations every time.

  • Personal Touch

    Fill out the convenient form on our Service & Repairs page and our expert tech will give you the closest possible estimate. Or text Joe directly at 360-567-0547 to get espresso machine support. No automated system to spend all day going through. You will get a HUMAN on the other end. That is, unless I have my hands full with a repair. But rest assured, I’m great about getting back to you in a timely fashion, at least within 1 business day. Or stop by in person during business hours, I love visitors!

  • Expert Staff

    Joe has been an equipment technician for over 17 years, repairing everything from robotics, military guidance systems, electrochemistry instruments, plasma etch systems, and now espresso machines. He also works on cars and computers in his spare time. He brings an engineering mindset to every task, and obsessively tries to come up with ways to keep your espresso machine running longer.

  • Specialized Skill

    Espresso Resource NW does not repair shavers, vacuums, or toasters. We repair Espresso Machines. And we do it very well. We’re an authorized Service Center specializing in fully-automatic and semi-automatic home espresso machines for Jura, Saeco, Gaggia, Solis, Delonghi Super Automatic and Rancilio, and others (please see our FAQs for the complete list). We could choose other brands to repair but we’re good at what we do and have chosen to specialize in these brands alone to service, sell and repair.

Excellent Customer Service

You can expect great service when you send your machine to Espresso Resource NW. Your machine will be repaired to the highest standard, for a fair price, with clear communication every step of the way.

Easy Shipping

We offer free shipping within the contiguous United States on all parts and used/refurbished machine orders over $99, and discounted shipping for Alaska and Hawaii.
Parts and accessories are charged a simple $7.95 flat rate ($14.95 for AK and HI) for orders under $99.

Discounted UPS shipping is available for sending in and receiving back your machine for repair, please send us the box measurements and your return address by email to receive a prepaid shipping label.

Machine Packing Guidance

We provide easy how-to-ship instructions on our Repairs and Service page, including a video on how to prep your machine before boxing it up, as well as discounted shipping rates for sending in your machine. Your espresso machine out of service is hassle enough, we want your repair to be the easy part.

Expert Support

We’ve been exceeding our clients’ expectations servicing, repairing and selling espresso machines since 1997. That means you can trust you’ll receive quality repair and customer service at Espresso Resource NW.