Our Featured Products

Exceeding expectations since 1997, Espresso Resource NW can repair and service your espresso machine.

Espresso Resource NW is your expert espresso machine repair facility. We are a factory-authorized service center for Saeco, Gaggia, DeLonghi, Rancilio, and Pasquini, and we also service Jura models and most high-end semi-automatic machines. Our service department is well equipped to offer you the shortest possible turn-around time for your espresso machine repairs. We understand what it means to be without espresso in your home. We get it.; No worries, we’ll have your machine fixed and shipped in no time.

Doesn’t matter where you bought your machine, where you live or how long you’ve had it, our professional and courteous staff will exceed your expectations every time.

  • Personal Touch

    Fill out the convenient online form to the right and our expert tech will give you the closest possible estimate. Or text Joe directly at 360-567-0547 to get espresso machine support. No automated system to spend all day going through. You will get a HUMAN on the other end. That is, unless we’re elbows deep in a machine during business hours. But rest assured, we’re great about getting back to you in a timely fashion, at least within 1 business day. Or stop by in person during business hours, we love visitors!

  • Expert Staff

    Joe has been an equipment technician for over 16 years, repairing everything from robotics, military guidance systems, electrochemistry instruments, plasma etch systems, and now espresso machines. He also works on cars and computers in his spare time. He brings an engineering mindset to every task, and obsessively tries to come up with ways to keep your espresso machine running longer.

  • Specialized Skill

    Espresso Resource NW does not repair shavers, vacuums, or toasters. We repair Espresso Machines. And we do it very well. We’re an authorized Service Center specializing in fully-automatic and semi-automatic home espresso machines for Starbucks, Saeco, Gaggia, Solis, Ascasso, Delonghi Super Automatic and Spidem (among others). We could choose other brands to repair but we’re good at what we do and have chosen to specialize in these brands alone to service, sell and repair.

Do you need your espresso machine repaired? Please read this important message before stopping by our shop

Due to an extremely high backlog of repairs, we are not currently accepting any machines for repair that are not already scheduled, unless your machine is under warranty. We sincerely apologize for the inconvenience and will update this message once the backlog has returned to a manageable level, which we anticipate will be in late December.

Excellent Customer Service

You can expect fast service when you send your machine to Espresso Resource NW. The majority of service for machines is completed within just a few days.

Easy Shipping

We offer free shipping within the contiguous United States on all orders over $99, and discounted shipping for Alaska and Hawaii.
Parts and accessories are charged a simple $7.95 flat rate ($14.95 for AK and HI).

Machine Packing Guidance

We provide easy how-to-ship instructions on our Repairs and Service page, including a video on how to prep your machine before boxing it up, as well as discounted shipping rates for sending in your machine. Your espresso machine out of service is hassle enough, we want your repair to be the easy part.

Expert Support

We’ve been exceeding our clients’ expectations servicing, repairing and selling espresso machines since 1997. That means you can trust you’ll receive quality repair and customer service at Espresso Resource NW.