Ah, for the love of coffee.

Hi, my name is Joe Cross, and I’m the owner and sole employee of Espresso Resource Northwest in Vancouver, Washington. I’ve spent most of my life fixing machines and computers. I first started out doing this as a hobby, made it my career in the US Navy for 6 years, then several more years maintaining and repairing industrial equipment ranging from electrochemistry instrumentation to high vacuum plasma etch systems, until I took ownership of Espresso Resource NW in 2018. All together, I’ve tallied up over 18 years of experience as a professional electronics and equipment technician, and am now using that knowledge and experience to continue Espresso Resource Northwest’s history of fixing your espresso machine the right way.

Here at Espresso Resource NW, I’ve made it my obsession to keep your espresso machine running as well as possible, for as long as possible, at a competitive price. Everything from replacing worn seals to component-level troubleshooting and repair of the electronic boards in your machine. You can expect clear, transparent communication. You’ll know what it’s going to cost, you’ll know when it’ll be ready. And you can also trust that the experience will exceed your expectations. Every time.

Don’t worry. We understand what a day without your espresso maker means. We get it. (And you’ll get it soon, we promise.)

Authorized Service Center for:

  • Delonghi
  • Saeco
  • Philips
  • Gaggia
  • Solis (fully automatic models only)
  • Spidem
  • Starbucks
  • Pasquini
  • Rancilio

We also service these brands:

  • Jura
  • ECM/Rocket
  • Izzo
  • Expobar
  • Quickmill

and many other brands. If you don’t see your machine brand please email to see how we can help you.

Our Service & Quality Guarantee

Customer Service

You can expect fast service when you send your machine to Espresso Resource NW. The majority of service for machines is completed within just a few days.

Free shipping

We Offer Free Shipping on All Orders over $99
Parts and Accessories are charged a simple $6.95 Flat Rate.

Easy Shipping

We provide easy how-to-ship instructions on our shipping page, including a video on how to prep your machine before boxing it up. Your espresso machine out of service is hassle enough, we want your repair to be the easy part.

24/7 Support

We’ve been exceeding our clients’ expectations servicing, repairing and selling espresso machines since 1997. That means you can trust you’ll receive quality repair and customer service at Espresso Resource NW.