Hi, my name is Joe Cross, and I’m the owner and sole employee of Espresso Resource Northwest in Vancouver, Washington. I’ve spent most of my life fixing a wide variety of machines and computers. I first started out fixing computers as a hobby, then repaired and maintained advanced weapons control systems in the US Navy for six years, then spent seven more years maintaining and repairing industrial equipment including: electrochemistry and water quality monitoring instrumentation, bulk chemical and gas delivery systems, clean room production robots, and high vacuum plasma etch systems, until I took ownership of Espresso Resource NW in 2018. All together, I’ve tallied up over 18 years of experience as a professional electronics and equipment technician, and am now using that knowledge and experience to continue Espresso Resource Northwest’s history of fixing your espresso machine the right way.

Here at Espresso Resource NW, I’ve made it my obsession to keep your espresso machine running as well as possible, for as long as possible, at a competitive price. Everything from replacing worn seals to component-level troubleshooting and repair of the electronic boards in your machine. You can expect clear, transparent communication. You’ll know what it’s going to cost, you’ll know when it’ll be ready. My service will exceed your expectations. Every time.